Frequently Asked Questions

What types of injuries are treated?

ROC orthopaedic healthcare professionals treat all types of orthopaedic injuries and ailments, including but not limited to: • Swollen and painful joints • Broken bones and fractures • Sports injuries and joint dislocations, muscle or ligament sprains and strains • Recent neck and back pain or injury • Tennis elbow and rotator cuff tears.

What types of injuries are not treated?

Emergency care is required for any injury that involves multisystem trauma, exposed bones, deep lacerations, possible concussion, neck trauma, or severe blood loss. If you come to ROC with a condition that requires more advanced management, we will ensure that you are directed to the appropriate facility.

What determines when I should go to the hospital ER instead?

Emergency care is required for any injury that involves multisystem trauma, exposed bones, deep lacerations, possible concussion, neck trauma, or severe blood loss. If you come to ROC with a condition that requires more advanced management, we will ensure that you are directed to the appropriate facility.

Is this service covered by my insurance company?

Care at ROC is the same as regular office-based medical care. Bring your insurance card and proper identification to your visit at ROC. You may also pay with cash or credit card for your visit.

Can I be seen for chronic joint problems?

ROC is available to assess any type of musculoskeletal problem. If your problem requires specialty care, a referral for the appropriate evaluation can be provided. ROC does not perform chronic medication management services for chronic pain.

Does Rapid Orthopaedic Care treat kids?

ROC is a great place to have your child's injury evaluated. Providers at ROC can assess children 5 years of age or older. All persons under the age of 18 must be accompanied by a parent or legal guardian.

Does Rapid Orthopaedic Care assess Workers Compensation injuries?

Rapid Orthopaedic Care does handle workers compensation injuries and has the experienced coordinators to work with your employer, human resource manager or case manager. There are timely steps that should be taken to follow the Louisiana workers compensation laws and procedures.

Do I need to make an appointment or have a physician referral?

ROC is open Monday – Friday 9am – 7pm and on Saturday 11am – 5pm. No appointment and/or physician referral is necessary. Care is provided on a first come, first serve basis and we strive for minimal wait times. (Tricare Prime patients do have to have a referral to our office to be treated.)

Can I be treated for arthritis flare ups at ROC?

ROC is a really good option for joint pain flare-ups! Arthritis or other joint pain flare-ups are a recent or sudden increase in pain, swelling, or stiffness. You will receive a thorough evaluation to determine the cause for the flare-up. Possible treatment plans include joint injection therapy, referral for physical therapy, or specialty Orthopedic surgical care.

Does Rapid Orthopaedic Care assess Personal Injury cases?

ROC can perform an initial assessment and treatment plan for most causes of personal injury claims. Please call ahead and make sure to let our staff know that your case is a Personal Injury referral so the appropriate steps can be taken to ensure timely care.